Great company to deal with. Very responsive staff. Heater is very quite
This heater is fantastic. It only runs about an hour a day to keep my pool at 85.
Great transaction, quick shipping.
Mark in Sales did a great job. Just awaiting the arrival of the Controller for the Heat Pump. Thanks.
Had problem with delivery but customer service is right on top of it got it delivered very happy with that situation
The heater, although very nice looking, lacks the heat output that is described in the equipment specifications. I installed (2) of these units one foot apart from each other and they both will not keep my outdoor covered patio area warm enough to be comfortable. The specs stated one would be enough in the that area and I mounted exactly 9 foot high, and 2 units will not heat that area. Outdoor Direct claimed they would look into a refund for me and I haven’t heard back from the team yet.
Elementi Stainless Steel Lid for Lunar Bowl Fire Pit Table
Easy to shop, buy and pay. Very fast delivery. Will definitely use this company again.
Our TropiCal pool heater gave up the ghost and it was time for a replacement. After calling a few companies, we found Outdoor Direct online, and I called them. Mark answered the call and immediately helped with what we needed, emailed a quote, and took my follow-up calls where I placed the order for the new AquaCal TriopiCal pump. Couldn’t be more pleased and will recommend Outdoor Direct to all of our friends and neighbors with pools and spas!
Dealing with Outdoor Direct has been a great experience. I never felt like they were only after a sale. Mark answered all questions I had before, during and after the sale with cheerfulness and quickness. He even let me know when he was waiting for an answer from the courier and didn't want to leave me waiting too long. I would highly recommend anyone buying through Outdoor Direct!
The customer service was very professional and helpful. Firepit arriived on time, undamaged and just as pictured.
I was pleased to work with the Sales Person Mark Aliwalas during this process. He was informative , helpful, and always available when needed. I would highly recommend Outdoor Direct as a sales agent
Ordering online was very easy, with great finishing options. I had my unit delivered in 24 hours. Very efficient communication and flawless delivery service.
We purchased a second solar panel to accelerate the charging time. We are very happy with the results. The panel arrived early and came with a nice carry case for storage. The old one didn't have a case. I connected "pig tailed" my original panel to the new one and our electric portable generator was energized in just 4 hours.
Received just as described. Packaged very well and easy install once the gas line was installed. Great addition to our patio.
Very helpful. Thank you for the service!
I am very happy with the EMP Lion Energy Bag. I was able to but my 55 Lb. generator in the bag along with my mini 21 Lb. generator, some cables & flash lights. This is a very sturdy well made good quality bag.
Wow. A truly outstanding online shopping experience. The customer service was superb.; very responsive and helpful. They really extend themselves to assist you and walk you through any part of the process. I unhesitatingly recommend them. The Aquacal heat/cool pump for our pool has performed extremely well.
Picking a new pool heater was easy and stress free with Outdoor Direct’s customer service person. Price was reasonable and shipping was free.
We have had our HE150RA four years now but our first problem was a bum temp sensor. Tech Evan came tiday and replaced it and we are back in the swim. Took him minutes and he patiently answered all of this old man’s questions. Thank you!
Went above and beyond t
I was able to put my 55lbs. medium size generator & my 20lbs. smaller generator, plus cables into this bag. The bag is high quality. It is well worth the price.
Used the heater twice. It works great so far. Not a bad looking unit. Love the wi fi unit I bought with it. Easy to use too. The heater is easy to use. The people I talked to on the phone made it very easy to buy the T90 heater, they were friendly and the delivery was fast.