- 25’ solar extension cable
- Anderson™ compatible connectors
- 25A
Specs
|
Capabilities |
12V or 24V @25A with Anderson™ compatible connectors. |
|
Dimensions |
Cable length 25 feet |
Warranty, Returns & Manuals
Returns
The Lion Energy return policy lasts 30 days from your purchase date. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund.
Please note, all returns are subject to a 25% restocking fee.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging or in packaging sent to you by customer service.
To complete your return, we need a receipt or proof of purchase and will be asked to send this information to us at sales@gooutdoordirect.com.
There are certain situations where only partial refunds may be granted (if applicable):
Any item not in its original condition, is damaged, is missing parts (for reasons that are not the fault of Lion Energy), is returned more than 30 days after the purchase date.
Refunds (if applicable)
Once your return is received and inspected (and approved) your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable number of days.
Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account. Then, contact your credit card company or financial institution, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@gooutdoordirect.com.
Exchanges (if applicable)
Lion Energy only replaces items if they are defective or damaged. If you need to exchange your item, send us an email at sales@gooutdoordirect.com and include a receipt or proof of purchase, a serial number, and any pictures of damage (if applicable). You can also call our Customer Service line at (864) 365-1762 or use the chat function on our website.
Once your original unit is delivered back to Lion Energy and received into their computer system, the replacement unit will be cleared to be sent out from their warehouse. The time it may take for an exchanged product to reach you will vary depending on where you live.
Shipping
To return your product, you should contact us at sales@gooutdoordirect.com, call (864) 365-1762, or use the chat function on our website and request a Return Materials Authorization (RMA) through our Customer Service department.
You will be responsible for paying your own shipping costs for returning your item, unless otherwise specified by a Customer Service representative. Shipping costs are non-refundable.
If you are shipping an item over $75.00 in value, you should consider using trackable shipping.
