by Gulfstream Model #HE125-TA
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I was in the market for a new swimming pool heater and, like many, I thoroughly researched my options online. After an extensive search, I found OutdoorDirect.com, which had the best price I could find. However, I was initially hesitant about making such a large purchase from a company I wasn't familiar with.
After additional research, they seemed reputable, so I called their customer service line and was connected with Charlie. He was extremely helpful, answering all my questions with no high-pressure sales tactics—just honest, straightforward information. He offered to text me a quote, which included a convenient payment link with multiple options, including PayPal (my preferred choice).
I had company coming soon and was concerned about shipping time since the website estimated delivery between 5 to 15 days. Charlie assured me he could expedite the process, which gave me confidence.
The next morning, I realized that the billing and shipping addresses were incorrect—a mistake on my part, as I hadn't mentioned they were different. I called the company right after they opened, but my call went to voicemail. Within minutes, I received a text apologizing for missing my call and letting me know they'd call me back. Shortly after, I received a text from Christian, whom I believe is the owner. He was incredibly professional and walked me through the simple steps to correct the billing address. At this point, I knew I was dealing with a trustworthy company, so I placed the order.
I promptly received my order confirmation, and the following morning, I texted back to see if I could get a tracking number so I’d know when to expect delivery. I got a quick response saying they would check and update me.
Then, to my absolute shock and amazement, I walked outside and saw the shipping company pulling into my driveway! Yes, that’s right—the heater was delivered in about 23 hours from the time of purchase!
I seldom write reviews, but Christian and his team at OutdoorDirect.com are truly a class act. In an era of increasing online scams, it’s refreshing to find a company that delivers on its promises with exceptional customer service and lightning-fast shipping. I highly recommend them and will absolutely be a returning customer!
Super service easy
This heater is fantastic. It only runs about an hour a day to keep my pool at 85.
Great transaction, quick shipping.
Easy to shop, buy and pay. Very fast delivery. Will definitely use this company again.
We're here to help!
Speak to a Gulfstream expert to see if the Gulfstream HE125TA Pool Heat Pump (Heat and Cool) is suitable for your needs. Reach out to us via phone or live chat. We're standing by to assist you.
The Gulfstream HE125TA Pool Heat Pump is a premium heating and cooling solution meticulously crafted with high-quality components to deliver unparalleled efficiency and performance. Boasting a heating capacity of 118,000 BTUs, this versatile heat pump is designed to extend your swimming season by providing both heating and cooling functionalities, ensuring optimal comfort regardless of the weather conditions.
Key features of the Gulfstream HE125TA Pool Heat Pump include:
Overall, the Gulfstream HE125TA Pool Heat Pump is the ultimate choice for homeowners seeking a versatile, efficient, and reliable solution to extend their swimming season and maximize their pool enjoyment throughout the year. Whether you're dealing with chilly winters or scorching summers, this heat pump ensures that your pool remains the perfect oasis of comfort and relaxation.
Features:
Performance
| Phase | Single Phase |
| kW Input | 5.5 |
| BTU Output | 118,000 BTU |
| COP Standard Rating Conditions 80/80/80 | 6.2 |
| BTU Output 80/80/63 | 100,000-109,000 BTU |
| COP 80/80/63 | 5.7 |
Model Specifications
| Pipe Size | 2" FIP |
| Mode | Heat and Cool |
| Fan Speed | 825 RPM |
| Fan Load Amperage | 1.8 |
| Fan Motor | 1/3 HP |
| Refrigerant Type | R-410A |
| Refrigerant/Factory Charge | 4.4 lbs |
| Display Controls | Digital |
| Thermostat | Digital |
| Compressor | Scroll |
| Compressor LRA | 145 |
| Compressor RLA | 26.9 |
| Heat Exchanger | 100% Titanium |
| Plumbing Size | 2" Union |
Electrical Specs
| Main Time Delay Breaker | 50 |
| Maximum Breaker Fuse Size | 60 |
| Hertz |
60 Hz |
| Phase Type | Single Phase |
| Voltage | 208/230 |
| Minimum Circuit Ampacity/Max Breaker | 37 |
| Average Running Amps | 23 |
Pool Water Flow
| Flow Rate: Min/Max | 30/70 GPM |
| Optimal Water Flow GPM | 45 GPM |
| Water Flow Min/Max GPM | 30/70 |
Physical Specifications
| Weight | 234 lbs |
| Dimension | 31" x 31" 46" |
| Shipping Weight | 269 lbs |
| Shipping Dimension | 33" x 31" 50" |
For more information regarding the warranty and returns for this product, please consult the manual below or contact customer service.
HE-Series Warranty
Manuals
HE-Series Manual
Gulfstream Installation Manual
Gulfstream Owners Manual
Gulfstream Brochure
Gulfstream Heat Pump Warranty Registration
Please call (864) 365-1762 or email: sales@gooutdoordirect.com for help with warranty, replacements, returns, or if you have any support-related questions.
