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Very quiet and efficient. The temperature is perfect. Easy to install and easy to operate.

The delivery was quick to us. The installation was easy and start up was easy too.
So far, it's running well and just in time for frigid weather coming in.

Elementi Stainless Steel Lid for Boulder Fire Pit Table

First time having a heat pump as a heater. I just hooked it up 2 days ago and seems to be very simple to operate and set temp. Went up 5 degrees within the first 2 hours then I shut it off. Going to purchase some solar rings to keep the water warm. Bought the SQ140R and awesome heater.

Such an easy buying process with great customer service!

I bought my Fire Pit table on a Friday and it delivered on Tuesday. Other online stores had this on back-order so I chose Outdoor Direct based on the product being available. I had questions regarding my delivery, so I did an online chat. Right away, I had a representative respond to me and when I thanked her, she replied again right away to have a great weekend. On Monday, I 'checked in for an update' and Mark also immediately replied. There was some follow-up that had to be done and he was on it right away! I had my information on tracking within minutes of inquiring on Monday. Haven't installed the Fire Pit yet, but it looks better in person than in the pictures. Packaging on the delivery was done nicely so that it arrived without any damage at all. Can't wait to hook everything up! I would highly recommend to buy from Outdoor Direct!

I saw Outdoor Direct online while searchingfor a new swimmingpool heatpump. I was not sure of my swimming pool size so I called. All my questions were answered, many I never had a chance to ask. I was impressed enough with the customer service and price that I bought with confidence a AquaCal SQ140R. The transaction could not have been any smoother.

Great experience. Everything went exactly as was described to me. Very happy and will definitely do business with them again. I give them a 10 out of 10!!

I thought I may need a new pool heater and I found outdoor direct online and there pricing seemed better then most so I talked to Mark and he could not have been more helpful! He gave me great advice ! My heater was able to be repaired but when I do need a new one I will definitely be calling Outdoor Direct and Mark!!! Highly recommend!

Excellent customer service. They have consistently communicated with me throught the process. So far I would give them a 10 out of 10!!

I purchased an AquaCal 200ARDSBPA from Outdoor Direct. Both Mark and Matthew where very helpful answering my questions about the units capabilities and operating temperature ranges. They helped me decide which unit would best fit my needs. The shipping was amazingly fast and the follow up from Ez was great as well.
Installation was very easy and the unit fired up just like it was supposed to. I look forward to seeing how it performs when the temperatures cool off. So far the service and support has been 5 star.

We ordered a fire pit from Outdoor Direct and I must say it was the best online purchase we have made. The chat feature worked great, the guys got back to us quickly and within minutes the purchase was done. It came quicker than expected and there was no damage and We Love It. Excellent quality, works great and looks incredible on our deck. Thank you Outdoor Direct

John and the team at Outdoor Direct have been fantastic to work with. I needed a Unity 72" custom fire pit delivered on site prior to a major event we were hosting. My need by date was about 7-10 days sooner than the manufacturers typical timeframe to complete. John was able to obtain a guarantee the pit would be delivered by the date I requested. In fact, the pit is scheduled to be delivered 8 days ahead of that date. I'll update once the pit is in place and in use but all in all my first buying experience with Outdoor Direct has been outstanding.

I had closed my pool before the unit came, it’s in my storage facility until the spring.

This pool heater warms our pool perfectly at a much lower cost than the natural gas unit that was removed. Yes it takes more time however is actually quieter than the gas unit was and at 3 kW our installed solar power system can provide all the energy. Install was very straight forward and worked perfectly when powered up the first time. Have a manually controlled system that works seamlessly with this heater. Appears to have all connectivity if we automate the pool and spa in the future.

The shape is perfect as the entrance to the equipment area is very tight. The pool is about 11,000 gallons. Would have bought the larger unit if it had fit in the space but this one works perfectly for what we need.

I just concluded a remarkable experience with Aqua Cal customer service. Both Mark and Matthew spent hours helping me figure out a replacement for my malfunctioning 13-year old pool heater. The irony is we ended up repairing our unit and didn’t purchase a new Aqua Cal. But we certainly will should the future need arise.