I recently purchased an AquaCal SQ200R Swimming Pool Heat Pump from Mark at Outdoor Direct. In my opinion, AquaCal is the best Pool Heat Pump made. My old AquaCal is 15 years old and while it's still cranking out the heat, I felt it was time for an upgrade. I told Mark I needed it in a hurry and it arrived two days after I placed the order! Outdoor Direct is highly recommended!

Gave your product 5 stars. My inground pool, approx. 11k gallons heated from 71f to 82 f the first 6 hours of operation. I have had 88f for a week now and my electric bill was very fair. I am having a bit of confusion re the remote control mixing with my Verizon Internet. 5hgz vs. 2.4hgz

We installed the Buck 74 in a new construction house. We could not be more pleased with how well it heats. I have to keep the air flow dampened majority of the time, or it will get my living room up to 80°. Fully dampened, it will allow you to go all night without adding wood, but take right off the next morning when I add a few pieces. Overall I highly recommend the Buck 74zc.

Product was perfect match to description. Driver was professional and helpful. My next purchase will be with Outdoor Direct.

⭐⭐⭐⭐⭐ Unbelievable Service – A True Class Act!

I was in the market for a new swimming pool heater and, like many, I thoroughly researched my options online. After an extensive search, I found OutdoorDirect.com, which had the best price I could find. However, I was initially hesitant about making such a large purchase from a company I wasn't familiar with.

After additional research, they seemed reputable, so I called their customer service line and was connected with Charlie. He was extremely helpful, answering all my questions with no high-pressure sales tactics—just honest, straightforward information. He offered to text me a quote, which included a convenient payment link with multiple options, including PayPal (my preferred choice).

I had company coming soon and was concerned about shipping time since the website estimated delivery between 5 to 15 days. Charlie assured me he could expedite the process, which gave me confidence.

The next morning, I realized that the billing and shipping addresses were incorrect—a mistake on my part, as I hadn't mentioned they were different. I called the company right after they opened, but my call went to voicemail. Within minutes, I received a text apologizing for missing my call and letting me know they'd call me back. Shortly after, I received a text from Christian, whom I believe is the owner. He was incredibly professional and walked me through the simple steps to correct the billing address. At this point, I knew I was dealing with a trustworthy company, so I placed the order.

I promptly received my order confirmation, and the following morning, I texted back to see if I could get a tracking number so I’d know when to expect delivery. I got a quick response saying they would check and update me.

Then, to my absolute shock and amazement, I walked outside and saw the shipping company pulling into my driveway! Yes, that’s right—the heater was delivered in about 23 hours from the time of purchase!

I seldom write reviews, but Christian and his team at OutdoorDirect.com are truly a class act. In an era of increasing online scams, it’s refreshing to find a company that delivers on its promises with exceptional customer service and lightning-fast shipping. I highly recommend them and will absolutely be a returning customer!

Everything about this process went smoothly. The product arrived. It works well. They gave me a great price. They followed up and made sure everything was okay. Great customer service recommend them highly

Exactly what we wanted and above our expectations

Great company to deal with. Very responsive staff. Heater is very quite

Super service easy

This heater is fantastic. It only runs about an hour a day to keep my pool at 85.

Great transaction, quick shipping.

Mark in Sales did a great job. Just awaiting the arrival of the Controller for the Heat Pump. Thanks.

Total process of purchasing a new Aqua Cal was very smooth. Mark and all staff were extremely accommodating and customer focused. We discussed various products and landed on the right one for us. Delivery was quick and communication was very good.

Thanks you and have a super Christmas and New Year
Jp

Had problem with delivery but customer service is right on top of it got it delivered very happy with that situation