Warranty, Returns, and Manuals
For Humm STEEL Mini Series Sauna Heater or accessories damaged in shipping, please contact our customer service team with photos and information at sales@gooutdoordirect.com., A team member will review the damage and offer a credit or replacement based on its extent.
Shipping
To return your product, you should contact us at sales@gooutdoordirect.com, call (864) 365-1762, or use the chat function on our website and request a Return Materials Authorization (RMA) through our Customer Service department. You will be responsible for paying your shipping costs for returning your item unless otherwise specified by a Customer Service representative. Shipping costs are non-refundable. If you are shipping an item over $75.00 in value, you should consider using trackable shipping.
Manuals
HUUM HIVE Series Heater Package
Huum Hive IOM
Spec Sheet
Elements Required
Stone Requirements
Huum Certificate of Compliance|
UKU
UKU IOM
UKU Install Diagram
UKU Glass Mirror install Diagram
UKU Warranty
UKU Extension Installation
Extension Warranty
UKU Installation Video
Stone Placement Video