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Picking a new pool heater was easy and stress free with Outdoor Direct’s customer service person. Price was reasonable and shipping was free.

We have had our HE150RA four years now but our first problem was a bum temp sensor. Tech Evan came tiday and replaced it and we are back in the swim. Took him minutes and he patiently answered all of this old man’s questions. Thank you!

Went above and beyond t

Great company to deal with.

I was able to put my 55lbs. medium size generator & my 20lbs. smaller generator, plus cables into this bag. The bag is high quality. It is well worth the price.

Used the heater twice. It works great so far. Not a bad looking unit. Love the wi fi unit I bought with it. Easy to use too. The heater is easy to use. The people I talked to on the phone made it very easy to buy the T90 heater, they were friendly and the delivery was fast.

Great service

This table is well made. Moreover it's attractive. Can't wait for chilly evenings.

I thought my piping was 2”. Called outdoor direct for what I should do, they were very helpful and said it was ok to reduce size to 1 1/2 pvc. Overall interactions with this company was extremely positive

Easy install. Works great. Ty

Very happy with the heat pump and delivery service. Fast & professional. The T135 is a great heater so far!

Maja at Outdoor Direct was very quick to get back to us about all of our questions via email and telephone. She got us the best price of other competitors. We ordered it on a Wednesday night, Thursday we got a call from the trucking company letting us know it would be delivered on Tuesday, which it was. Outdoor Direct didn’t charge an extra lift gate fee like many other companies do. The trucking company did have a lift gate, however, and they unloaded it and pallet jacked it right into our garage. We recommend buying from outdoor direct! We will update our review after we have used the heater.

The heater works like a dream, and was super easy to get installed. I was also extremely impressed with the personal attention I got both from Outdoor Direct and from AquaCal.

This is truly a fantastic heatpump as it's super quiet and heats the pool efficiently. We installed a wifi sync controller as well which is quite handy to control the pump remotely as well. The other thing I want to appreciate is Aquacal's excellent customer service as they sent a technician immediately when we reported an issue. It just turned out that our pump RPM settings were low and the tecnician fixed it after which the pump started to run very well.

Great customer service with the purchase and shipping