Search...

Great service

This table is well made. Moreover it's attractive. Can't wait for chilly evenings.

I thought my piping was 2”. Called outdoor direct for what I should do, they were very helpful and said it was ok to reduce size to 1 1/2 pvc. Overall interactions with this company was extremely positive

Easy install. Works great. Ty

Very happy with the heat pump and delivery service. Fast & professional. The T135 is a great heater so far!

Maja at Outdoor Direct was very quick to get back to us about all of our questions via email and telephone. She got us the best price of other competitors. We ordered it on a Wednesday night, Thursday we got a call from the trucking company letting us know it would be delivered on Tuesday, which it was. Outdoor Direct didn’t charge an extra lift gate fee like many other companies do. The trucking company did have a lift gate, however, and they unloaded it and pallet jacked it right into our garage. We recommend buying from outdoor direct! We will update our review after we have used the heater.

The heater works like a dream, and was super easy to get installed. I was also extremely impressed with the personal attention I got both from Outdoor Direct and from AquaCal.

This is truly a fantastic heatpump as it's super quiet and heats the pool efficiently. We installed a wifi sync controller as well which is quite handy to control the pump remotely as well. The other thing I want to appreciate is Aquacal's excellent customer service as they sent a technician immediately when we reported an issue. It just turned out that our pump RPM settings were low and the tecnician fixed it after which the pump started to run very well.

Great customer service with the purchase and shipping

The fire table is gorgeous and just the right size for our patio. Dimensions were as described. Coffee table height and there’s enough room to put a drink or small plate on the edges. We had a HVAC professional come out to help us with the installation. Switches are easy to work. I will probably replace the lava rocks with something more aesthetically pleasing later on. But I’m glad they came with the fire table and will do the job for now.

Also want to give a shout out to the Outdoor Direct Team. The pricing was great, and I received a heads up call when there was a delay in fulfillment due to heavy sales volume from Black Friday. The shipping company was great as well. I received a courtesy call prior to the delivery. It arrived in excellent condition.

Have it hooked up to my Safari ME and charged. So far good. Have yet to connect vital equipment needed during power outage to see how the system performs and how long the batteries last before recharging. Don’t want to be surprise when I experience a real outage.

Does a great job

We have used the cool feature on our new AquaCal Heat Wave Super Quiet SC120 Ice Breaker Pool Heat Pump ... and it is AMAZING.
Also, received AMAZING customer service when asking questions about the unit purchased, during the purchase process and after. 1000% recommend Outdoor Direct !

This review is primarily for Christian and the good people at gooutdoordirect.com I originally ordered and bought a Luba 5000 AWD from Amazon, it took over a month for it to be delivered and no explanation as to what was going on with it. The mowers are so good I wanted to purchase another one but didn't feel comfortable with the Amazon route again. So, I did some searching on line and found gooutdoordirect.com. I called and no one answer so I hung up didn't even leave a message. In less than 5 minutes Christian called me back and offered to have a Luba 5000 AWD to me in Indianapolis by the end of the week this was on Tuesday. I agreed, Christian sent me a link to make the payment and it was done. on Thursday I sent Christian a message asking for a tracking number, he sent it to me and when I check to see it it had been shipped yet the shipper responded that it had been delivered to my front door. I checked with my wife and she agreed it was sitting on the door step. I can't tell you how impressed I am with Christians service and integrity. I highly recommend buying from him, so much so I'm going to check out his website and see what else he has to offer.
As for the Luba 500 AWD I now own multiple units and will likely buy more. I have multiple properties and these things are great.

It was an easy install, no headaches and the water is back to "normal"
Most excellent !!