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Total process of purchasing a new Aqua Cal was very smooth. Mark and all staff were extremely accommodating and customer focused. We discussed various products and landed on the right one for us. Delivery was quick and communication was very good.

Thanks you and have a super Christmas and New Year
Jp

Had problem with delivery but customer service is right on top of it got it delivered very happy with that situation

Elementi Stainless Steel Lid for Lunar Bowl Fire Pit Table

Easy to shop, buy and pay. Very fast delivery. Will definitely use this company again.

Our TropiCal pool heater gave up the ghost and it was time for a replacement. After calling a few companies, we found Outdoor Direct online, and I called them. Mark answered the call and immediately helped with what we needed, emailed a quote, and took my follow-up calls where I placed the order for the new AquaCal TriopiCal pump. Couldn’t be more pleased and will recommend Outdoor Direct to all of our friends and neighbors with pools and spas!

Dealing with Outdoor Direct has been a great experience. I never felt like they were only after a sale. Mark answered all questions I had before, during and after the sale with cheerfulness and quickness. He even let me know when he was waiting for an answer from the courier and didn't want to leave me waiting too long. I would highly recommend anyone buying through Outdoor Direct!

The customer service was very professional and helpful. Firepit arriived on time, undamaged and just as pictured.

I was pleased to work with the Sales Person Mark Aliwalas during this process. He was informative , helpful, and always available when needed. I would highly recommend Outdoor Direct as a sales agent

Ordering online was very easy, with great finishing options. I had my unit delivered in 24 hours. Very efficient communication and flawless delivery service.

We purchased a second solar panel to accelerate the charging time. We are very happy with the results. The panel arrived early and came with a nice carry case for storage. The old one didn't have a case. I connected "pig tailed" my original panel to the new one and our electric portable generator was energized in just 4 hours.

You don't find many good companies anymore but Outdoor Direct is awesome. Sales department was perfect, delivery guy was perfect and price was perfect. Ordered my Gulfstream pool heater night before and received it the next morning! Fantastic Company. Thank you!

Received just as described. Packaged very well and easy install once the gas line was installed. Great addition to our patio.

Very helpful. Thank you for the service!

I am very happy with the EMP Lion Energy Bag. I was able to but my 55 Lb. generator in the bag along with my mini 21 Lb. generator, some cables & flash lights. This is a very sturdy well made good quality bag.