Such an easy buying process with great customer service!
I bought my Fire Pit table on a Friday and it delivered on Tuesday. Other online stores had this on back-order so I chose Outdoor Direct based on the product being available. I had questions regarding my delivery, so I did an online chat. Right away, I had a representative respond to me and when I thanked her, she replied again right away to have a great weekend. On Monday, I 'checked in for an update' and Mark also immediately replied. There was some follow-up that had to be done and he was on it right away! I had my information on tracking within minutes of inquiring on Monday. Haven't installed the Fire Pit yet, but it looks better in person than in the pictures. Packaging on the delivery was done nicely so that it arrived without any damage at all. Can't wait to hook everything up! I would highly recommend to buy from Outdoor Direct!