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Outdoor Direct was awesome throughout my purchase and delivery of the Gulfstream 125 RA. There customer service was outstanding. They were very responsive responding to all my emails. Once purchased online which was very easy, the unit arrived within 7 days. The Gulfstream 125 RA has been in operation now for just a few days but we love it. It heats up the pool water quickly and runs very quietly. Looking forward to extending over swimming pool season well into September and opening it much earlier than in past years. I would highly recommended this unit and purchasing from Outdoor Direct !!!!
Going to be installed the week of 6/23 but as far as looks go it is a major improvement from my 18 year old Rheem which by the way still works but I figure to sell in a few years I need to make all new.
Gooutdoordirect proved you can get a great deal and service. Mark gave us the best price and followed thru with delivery on the day of my choice. Will buy from them again.
Fantastic company, knowledgeable staff and excellent customer service. I ordered an Aquacal SQ140 heat pump through Outdoor Direct and the experience was fantastic. Delivery was seamless and on-time, and the unit works as expected and is even quieter than I thought it would be. Would definitely recommend Outdoor Direct.
I have yet to receive the product but my experience of working with Matthew was a pleasant one. He answered all of my questions and was very helpful in making certain that I was ordering the correct items.
Salesperson was very helpful in offering options and suggestions. I wanted a no frills pool heater pump to replace a 20+ year old version.
Delivery came days earlier. Very well protected packaging. Instalation was straight forward, no issues. Added power, easy set up. Works perfectly. I highly recommend this company and there products.
Price was great. Shipping was fast. All of my questions were answered without hesitation. They have checked on me a couple times to see if everything is okay. Couldn’t have asked for anything to go better.
Unit is installed and works great ! Was fairly easy to install however the plumbing is slightly different then the SQ166R. Utilized Flexible PVC on one side and made the install a bit easier.
