Search...

Great company to deal with. Very responsive staff. Heater is very quite

Super service easy

This heater is fantastic. It only runs about an hour a day to keep my pool at 85.

Great transaction, quick shipping.

Mark in Sales did a great job. Just awaiting the arrival of the Controller for the Heat Pump. Thanks.

Total process of purchasing a new Aqua Cal was very smooth. Mark and all staff were extremely accommodating and customer focused. We discussed various products and landed on the right one for us. Delivery was quick and communication was very good.

Thanks you and have a super Christmas and New Year
Jp

Had problem with delivery but customer service is right on top of it got it delivered very happy with that situation

Elementi Stainless Steel Lid for Lunar Bowl Fire Pit Table

Easy to shop, buy and pay. Very fast delivery. Will definitely use this company again.

Our TropiCal pool heater gave up the ghost and it was time for a replacement. After calling a few companies, we found Outdoor Direct online, and I called them. Mark answered the call and immediately helped with what we needed, emailed a quote, and took my follow-up calls where I placed the order for the new AquaCal TriopiCal pump. Couldn’t be more pleased and will recommend Outdoor Direct to all of our friends and neighbors with pools and spas!

Dealing with Outdoor Direct has been a great experience. I never felt like they were only after a sale. Mark answered all questions I had before, during and after the sale with cheerfulness and quickness. He even let me know when he was waiting for an answer from the courier and didn't want to leave me waiting too long. I would highly recommend anyone buying through Outdoor Direct!

The customer service was very professional and helpful. Firepit arriived on time, undamaged and just as pictured.

I was pleased to work with the Sales Person Mark Aliwalas during this process. He was informative , helpful, and always available when needed. I would highly recommend Outdoor Direct as a sales agent

Ordering online was very easy, with great finishing options. I had my unit delivered in 24 hours. Very efficient communication and flawless delivery service.